Maintenance Requests

For our emergency repair procedures please see below this form.
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Emergency Repair Procedures

Please see below for what to do if an emergency repair is required. The following is an excerpt from the OFT NSW regarding what constitutes an emergency repair:
Urgent repair
The law distinguishes between urgent (emergency) repairs and those which are not so urgent.
Urgent repairs are:
  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of the hot water service
  • a failure or breakdown of the stove or oven
  • a failure or breakdown of a heater or air-conditioner
  • a fault or damage which makes the premises unsafe or insecure.

Emergency Repairs

All tenants are to contact the head office on 9747 1144 even outside office hours further instructions regarding emergency repairs, otherwise call the emergency mobile on 0451 978 463 for further instructions.

Nominated tradespeople for emergency repairs if the above is unsuccessful:

Electrical Repairs

Harry’s Electrical Telephone: 0418 232 322
Graham True Telephone: 0418 252 322

Plumbing Repairs

Expert Plumbing Telephone: 8743 2712
Marco’s Plumbing Telephone: 0419 416 257
Astyle Plumbing Telephone: 0414 456 553

Hot Water Repairs

Atomic Hot Water Telephone: 9716 0252

Glass Repairs

Express Glass Telephone: 1300 666 234

Other Repairs

All Rounder Property Services Telephone: 0408 007 227
Metro Locksmiths Telephone: 0414 421 498
Virtual Building Telephone: 0419 411 777 Rocco