For our emergency repair procedures please see below this form.
Emergency Repair Procedures
Please see below for what to do if an emergency repair is required. The following is an excerpt from the OFT NSW regarding what constitutes an emergency repair:Urgent repair
The law distinguishes between urgent (emergency) repairs and those which are not so urgent.
Urgent repairs are:
- a burst water service or a serious water service leak
- a blocked or broken toilet
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- a failure or breakdown of the gas, electricity or water supply to the premises
- a failure or breakdown of the hot water service
- a failure or breakdown of the stove or oven
- a failure or breakdown of a heater or air-conditioner
- a fault or damage which makes the premises unsafe or insecure.
Emergency Repairs
All tenants are to contact the head office on 9747 1144 even outside office hours further instructions regarding emergency repairs, otherwise call the emergency mobile on 0451 978 463 for further instructions.
Nominated tradespeople for emergency repairs if the above is unsuccessful:
Electrical Repairs
| Harry’s Electrical | Telephone: 0418 232 322 |
| Graham True | Telephone: 0418 252 322 |
Plumbing Repairs
| Expert Plumbing | Telephone: 8743 2712 |
| Marco’s Plumbing | Telephone: 0419 416 257 |
| Astyle Plumbing | Telephone: 0414 456 553 |
Hot Water Repairs
| Atomic Hot Water | Telephone: 9716 0252 |
Glass Repairs
| Express Glass | Telephone: 1300 666 234 |
Other Repairs
| All Rounder Property Services | Telephone: 0408 007 227 |
| Metro Locksmiths | Telephone: 0414 421 498 |
| Virtual Building | Telephone: 0419 411 777 Rocco |